Address issues directly. These conversations aren't always easy. Sometimes people delay the uncomfortable discussion until the situation becomes intolerable, letting anger and resentment build....When hisj coworker talked to the manager instead of talking directly to Seth, he broke trust.
Share Relevant Information. If you don't support an idea or approach, say so....When someone on the team withholds and opinion or concern when a topic is under discussion and then comes back later to say "I thought it was a bad idea from the start," other team members feel blindsided. That breaks trust....Relevant information is about the task, but it's also about you....In order for teams to function, team members need to believe that their co-workers are reliable. Without the confidence that others are reliable and will carry their share of the load, few will commit to a shared goal.
Say No When You Mean No. Sometimes you just can't take on another task, or do a favor that someone asks for.
Follow Through on Commitments or Give Early Notice When You Can't. No reasonable person expects that every person can meet every commitment all the time....So let people know as soon as you know, and renegotiate.
Show What You Know and What You Don't Know.
Extract - Five Ways that Team Members Build Trust with Each Other
2009.04.22. 07:33 takacsot
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